Claims Service

At H.W. Wood Limited we are committed to providing the claims backup that we feel our clients deserve. If you are a HWI customer, our team of specialists will make the claims for you.


You can notify a claim by any of the following methods:

Simply telephone us on +61 (3) 9819 8122 and one of our experienced claims handlers will guide you through the claims reporting process.

Send a fax to +61 (3) 9819 9430 giving brief details of the nature of the claim and advising how we may contact you. One of our handlers will respond to you by your preferred method of correspondence.

Send an email to with details of your loss. Your message will be passed to the appropriate claims handler who will contact you as soon as possible in order to progress your claim.

Claims Department
H. W. Wood Australia Pty. Ltd.
Level 1/617 Glenferrie Road
Hawthorn Victoria 3122

Please remember to give a contact telephone number, as we may need to phone you for further information to avoid delaying your claim.